Graduations Now
Rentals Terms and Conditions

By hiring from Graduations Now Pty Ltd  (GN)  you are accepting and consenting to the practices in these terms of use. GN reserves the right to change these Terms from time to time at its sole discretion. Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the Australian Consumer Law.

1. Acceptance (general and minors)

1a) The following circumstances constitute your acceptance of these Terms:

• your signature (whether electronic or actual); or

• your confirmation (whether electronic or actual); or

• your conduct (either express or implied); or

• any instructions received by GN from the Client which a reasonable person would believe constitutes acceptance of these Terms.

1b) Upon acceptance of these Terms by the Client, the Terms are binding and irrevocable and can only be amended with the written consent of GN.

2. Deposit

2a) A deposit is payable by the Client at the beginning of the Hire Period which shall be released upon return of the Garments by the scheduled return date and time, as per GN instructions and in a condition acceptable to GN at the sole discretion of GN team. The deposit will be included with the hire fee.

2b) If the deposit cannot be successfully charged by GN when due, the hire may not proceed and the Hire Fee is not redeemable by the client.

2c) The deposit starts from $150 for Garments per order - Subject to GN discretion

3. Freight - Fedex / Aust Post

3a) For all Garments that are to be delivered in either direction a freight charge per direction is payable by the Client, this is included in the invoice provided.

4. Hire Period and Late Fees

4a) Where the Garment has not been returned to GN by the agreed method and/or by the Hire Return Due Date then GN shall be entitled to hold deposit. Such additional charges shall be charged a fixed rate of 50% of the Hire Fee for each day overdue.

4b) If the Client has not returned the rental items within 5 days after the return date GN will consider the hire items) as non-returned and will send an invoice for the full retail cost of items, as determined by GN at its sole discretion.

 

5. Cleaning / Alteration

GN takes care of the cleaning of gowns and mortarboard hats between hires. The Client agrees that they will not attempt to clean, press, alter or repair the garment.

6. Title To Hired Garment/ Risk

6a) The Garment is and will at all times remain the absolute property of GN nonetheless all risk for the Garment passes to the Client on pickup/delivery and the Client accepts full responsibility for the safekeeping of the Garment.

6b) If during the Hire Period the Garment gets lost, stolen or damaged beyond repair then the Client will be liable to pay for replacement of the item. In assessing the replacement value, GN will take into account production time, demand and cost to reproduce these items.

Replacement Cost as follows for missing or damaged items:

  • Gown $28

  • Mortarboard Hat $13.50

  • Tassel $4.50

7. Changes / Cancellations by client:

 For a client to amend or cancel a booking they must send an email to rentals@graduationsnow.com.au with their Full Name, Event Date and Order Number.

8. Cancellation by GN

GN may cancel these Terms or cancel the hire of a Garment at any time before the Hire period by giving verbal or written notice. On giving such notice GN shall repay to the Client any sums paid in respect of the Hire Fee. GN shall not be liable for any other loss or damage howsoever arising from such cancellation.

 

9. Client’s Responsibilities

The Client shall:

• immediately notify GN of any damage to the Garment that occurs during the Hire Period

• not alter or interfere with the garment; including cutting or stitching or making any permanent alterations.

10. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense irrespective of the manner in which it occurs – which may be suffered due to your use of our services and/or the information or materials connected with our services under these Terms.